Screw ups..

Despite the all the planning and homework done, there are still unforeseen scenarios that can happen to throw a wrench into the works. Since our new house is a previously unoccupied new unit, it seems that Starhub would need to get its technicians to activate the cable lines in our house from some switchboard somewhere.

It didn't help that the standard splitter from HDB was apparently stolen from the electrical riser just next to our main door (well, one costs about $20+ to $30 so it's probably equivalent to 150 to 200 aluminum cans). And the irritating technician who came down yesterday was so inflexible and rigid, demanding that we had to expose the hidden trunking where we shifted the cable points before he could do anything -- company policy he says. I say: Stupid policy - why can't he just test the shifted point, and only if there are issues, ask to test the source where it was tapped??

So the sequence went like this:

1 July Tues - Starhub tech came down. Took one look at electrical riser - asked us to call HDB/Town council to install missing splitter. Then took off.
Called HDB, called town council, HDB referred to subcon, no reply, call subcon, chase subcon, got a contact number for the subcon technician. Arranged for splitter and line installation on 2 July Tues, and tech promised to call after it's done.

2 July Wed - HDB subcon tech came down and install. Didn't feedback anything. Had to call him to check status. Went home in the evening to try connection. Still no go. Called Starhub 1633. Apparently Starhub tech has to come down again to activate the cable points. Duh. Pushed for Saturday morning activation

5 July Sat - Irritating Starhub tech didn't want to activate shifted cable points, had to get contractor to hack at our finished walls (GRRRRRRR!) to find the original starhub points where it was tapped. This dragged till late Saturday evening. We missed S&S twins baby shower. GRRRRRRR!

Now we have 2.5 holes in our house that needed more patching the following week. More dust that we had to clear after many mopping attempts. Sigh..

Oh, and the sofa delivered was of a wrong colour. The sales guy at the furniture store had the cheek to say that we chose the wrong code. Shouted at the idiot. Been a long time since I did that to anyone. Well, he did call back to admit the mistake, and arrange for the sofa to be delivered first with the wrong colour, and then send us the correct sofa covers later. When he mentioned partial payment, it was shot down quicker than Osama if he was walking in front of the White House. Of course I'll only pay once everything is ok!